Bringing The Care to You: Hearing Aids Remote Fine Tuning
The one thing that people with hearing loss often struggle with is constantly going back and forth to their audiologist for fine-tuning their hearing aids. This can be particularly challenging for those with busy schedules of frequent work travelling or living far away from our clinics.
At Amazing Hearing, we understand the importance of accessibility and convenience for our patients, hence why we offer remote fine-tuning services, especially travelling patients and elderly.
What is Remote Fine-Tuning?
Remote Fine-Tuning is a service that allows our audiologists to adjust and fine-tune your hearing aids remotely, without having to physically visit our clinic.
This is possible through advanced technology and software; ReSound Assist, which allows us to communicate with your hearing aids from a distance.
Real time feedbacks
ReSound Assist remote fine-tuning requests allow patients to specify the issues they encounter in specific environments, ensuring precise adjustments for improved hearing.
With every remote fine-tuning request, your audiologist gets:
- Detailed diagnostic questionnaire
- Optional message with additional information
- Automatic record of your hearing aid settings
- Rate My Sound feature to see your satisfaction rating of fine-tuning
How it Works
The initial fitting will always occur in the clinic, but your doctor can opt to activate ReSound Assist for patients who would benefit the most.
Through remote fine-tuning via the ReSound Smart Fit™ software, your audiologist can offer support at their convenience, while you enjoy the comfort and ease of receiving care from your own home.
Why Rely on Remote Fine Tuning?
ReSound Assist Live Assistance
We understand how difficult it is for patients who have difficulties travelling to our clinics, and we want to make it easier for them to access our services.
That is why we use the ReSound Assist Live Assistance feature, which allows our audiologists to remotely adjust your hearing aids in real-time through video calls.
Face-to-face video appointments
Nothing beats a face-to-face consultation, and with this feature, we can provide just that.
Our audiologists will be able to see you through the video call and observe how your hearing aids work in real-time with ReSound Smart Fit™ fitting software.
Remote in-ear hearing assessments is also available with the help of in-situ audiometry and ReSound Assist Live.
How it Works
Live Assistance offers you the flexibility of personalised care, enabling real-time video appointments from the comfort of your home.
Overseas Patients: Looking for Accommodation?
We understand that travelling for hearing care can be difficult and require additional arrangements. That is why we have partnered with Oasia Hotel Novena to provide a comfortable and convenient accommodation option for our patients.
Located just a few minutes away from our Novena Specialist clinic, you can get preferential rates at Oasia Hotel Novena when signing up with us. We want to ensure that our patients receive the best care and experience, even when they are away from home.
